As we approach the end of 2024, it's a perfect time to
reflect on our achievements and the values that have guided us. This year, our
Global Controlling (GC) leadership team under Global Business Solutions announced an exciting
initiative during our first webcast in 2024: the formation of the GC
Engagers community. This initiative aimed to co-create engagement ideas and
foster a culture where everyone feels a sense of belonging and pride in being
part of our team.
Creating a Positive Impact
Our leadership team demonstrated the PMI DNA value of "We
Care" by providing a platform for every member of the GC team to
contribute. This initiative showed our commitment to creating a positive impact
for those around us. By intentionally seeking, listening, and learning from
diverse perspectives, we aimed to reach the best outcomes. This inclusive
approach sparked interest among the team, leading to the formation of a
community of 36 individuals from 12 different countries, each bringing unique
"superpowers" to the table.
Building Connections and Collaboration
We began with a get-to-know-each-other session, aligning on
our roles and responsibilities. A dedicated SharePoint site was created as a
central hub for resources, discussions, and collaboration. This space allowed
us to introduce ourselves to the entire GC community and foster a sense of
unity.
Our Head of Global Controlling, Luis
Matos, reinforced the PMI DNA value of "We are Better
Together" by encouraging the GC team to reach out to Engagers
with ideas to strengthen our team. His cooperative approach broke down silos
and united us for a shared purpose.
Driving Engagement and Innovation
In our first team meeting, we identified improvement areas:
Fun & Integration, Recognition, Wellbeing, Learning Opportunities, and
Career Opportunities. These areas evolved into five focused teams, each with
its own leader. Francesco Puppato became the
team leader for Fun & Integration, Sabina
Bytnar-Warzocha for Recognition, Leonor
Almeida for Wellbeing, Jaafar Abu-Eisheh for
Learning Opportunities, and Volkan Yorulmaz (me)
for Career Opportunities. By working in these focused teams, we analyzed pain
points and implemented quick wins to create a positive impact on GC employees.
While the GC Engagers team has been working on ideas and
plans to foster a culture of belonging, employee appreciation, and a growth
mindset—ultimately making GC teams feel more connected, engaged, and
motivated—our GBS People & Culture Manager, Izabella
Golba, has consistently shown full "trust" in us, supporting
us as we "embraced challenges."
Key Achievements
- Enhanced
Communication: We created dedicated MS Teams channels to improve
global communication and collaboration.
- On-Site
Meetings: Successfully conducted on-site meetings in Krakow and
Latin America, with plans for more in 2025.
- Summer
Memories Competition: Launched a fun and engaging competition to
boost team morale.
- Coffee
Calls: Implemented informal catch-ups to strengthen team bonds.
- Webcast
Support: Provided comprehensive support for GC webcasts,
achieving high satisfaction results.
- Recognition: Recognized
outstanding contributions through the Colleague of the Quarter awards.
- Career
Opportunities: Introduced the “My Job Opportunities” initiative
to highlight internal career opportunities.
Throughout this journey, we embodied the PMI DNA value
of "We are Game Changers". By taking thoughtful risks,
experimenting, and learning from our mistakes, we fostered a culture of agility
and resilience. For instance, while preparing for the Global Controlling FS
Connect series, we practiced repeatedly before the live sessions. During these
internal runs, our GC leadership team members, Cristine
Lee (Head of Controlling EAA & PMIDF) and Aurimas
Klimas (Head of Controlling SSEA, CIS & MEA), not only observed our
presentations but also provided constructive feedback. Their support and
guidance helped us achieve an impressive NPS score of 9.2 for the session,
which is considered a ‘promoter’ score.
Additionally, we launched the "My Job
Opportunities" initiative to highlight internal career opportunities. This
initiative encouraged team members to take initiative and explore new roles
within the company, fostering individual growth and strengthening our team by
leveraging diverse skills and experiences.
Reflecting on Our Journey
In our last GC Year-end webcast, thanks to the inclusive
invite from Felix Schell, Head of
Controlling Americas, the GC Leadership team provided us, the GC Engagers, with
the space to share our key takeaways from 2024. We emphasized the importance of
communication, feedback, and active participation in our initiatives. By
working together, we can create a thriving and collaborative environment,
driving for impact and celebrating our successes.
As Edvinas Katilius, our Global
Business Solutions Vice President, shared in his reflections on PMI DNA,
"Introducing core values by companies is not what makes them thrive;
making those values lived by their people is." This sentiment was echoed
during the global and local PMI DNA events, where we gathered to delve into the
essence of our guiding principles. All these events were filled with open and
honest conversations, leaving us energized and inspired to embed these values
within GBS. Edvinas' commitment to making PMI DNA a part of our thriving
culture is a powerful reminder of the impact we can achieve together.
A Personal Thank You
During my transition to a new role in 2024, my manager,
Vasyliy Zakharov (Controller PMIDF), gave me the space to work as a GC Engagers
leader, exemplifying the PMI DNA value of "We are Better
Together". His support allowed me to collaborate effectively with our
team, break down silos, and unite for a shared purpose.
Vasyliy's embodiment of the PMI DNA value "We
Care" has been instrumental in my personal journey this year. His
trust and encouragement have empowered me to embrace challenges, strive for
excellence, and make things better for everyone in Global Controlling.
Call to Action
As we move forward, we as GC Engagers encourage all GC
colleagues to:
- Communicate
with Us: Reach out with any questions, suggestions, or concerns.
We're here to listen and support you.
- Share
Ideas & Feedback: Your insights help us improve and innovate.
Don't hesitate to share your thoughts.
- Join
Us: Become an active part of our initiatives. Together, we can
achieve great things and make a positive impact on our Global Controlling
team.
Let's continue to embody the PMI DNA values and critical behaviors, driving for impact and celebrating our collective achievements.
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